by Harriet Cohen | May 17, 2022 | accountability, business tools, change, customers, feedback/evaluations, Harriet Cohen, marketing
Why are you doing them? What do you want to learn and are surveys the best way to do it;, not necessarily. Let’s look at what they are and how to get real measurable results that you can use. I have never liked surveys that are rating scales or are used to...
by Harriet Cohen | Jan 25, 2022 | accountability, bias, branding, change, customers, EQ, feedback/evaluations, Harriet Cohen, Leadership, New work conditions, Professional development, recognition, social responsibility
Part of a good marketing plan describes company values along with branding. Do you walk your talk? Do your behaviors support your values or are they lip service to the current fads and trends? Why is this important? It affects the bottom line. Think about products...
by Harriet Cohen | Oct 20, 2021 | accountability, business tools, change, future planning, Harriet Cohen, Leadership, New work conditions, Professional development, recognition, strategic planning
Employers complain they are having problems hiring. I am getting more calls to do career transition programs or business start ups. Why? What is happening? Unions are more active and strikes are rapidly increasing. Why? 4.3 million people left their jobs to find...
by Harriet Cohen | Oct 20, 2021 | accountability, business tools, change, EQ, Goals, Harriet Cohen, Professional development, self actualization, strategic planning
People are leaving jobs and industries. What are you doing? Are you still wishing that the old normal would come back because it was predictable and comforting or are you ready to take a leap of faith and change? It’s a new dawn. This is all about reframing,...
by Harriet Cohen | Jul 21, 2021 | accountability, branding, business tools, competition, customers, feedback/evaluations, Harriet Cohen, Leadership, marketing, networking, Professional development, recognition, Social Meidia, strategic planning
“. High-quality customer service is essential to a growing or establishing a company’s bottom line—a Virtuous Circle that drives profits and allows companies to compete against rivals with more funding and resources in their pocket. 1. How do you want people to...
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