by Harriet Cohen | Aug 20, 2023 | accountability, branding, customers, feedback/evaluations, marketing, Social Meidia
Quality control isn’t just about catching manufacturing defects or errors; it’s a powerful force that shapes a company’s identity, resonates through its culture, influences customer loyalty, and even affects the talent it attracts. It impacts...
by Harriet Cohen | May 17, 2023 | accountability, feedback/evaluations, Leadership, Professional development
Ok It’s a little hokey. Every category listed needs good listening skills to succeed. I could also include parents, teachers, doctors and more. As a coach/advisor I ask questions to achieve results, more importantly, I have to really listen to the answers,...
by Harriet Cohen | May 15, 2023 | accountability, bias, feedback/evaluations, Professional development
We are not really trained to truly listen. We hear the words or the sounds but we don’t listen for the meaning. Nor do we listen for what is not said. We are too busy framing our responses. We have two ears and one mouth because when you truly listen and the...
by Harriet Cohen | Dec 13, 2022 | accountability, feedback/evaluations, Goals, Inspiration, Leadership, Professional development, self actualization
Yes I am a coach, advisor, consultant, teacher, mentor; why would i ask that question? Coaching has gotten a bad reputation over the years. Smart people know that coaching can take individuals and businesses to new heights, develop new skills and are worth the time...
by Harriet Cohen | Jul 26, 2022 | accountability, change, EQ, feedback/evaluations, Harriet Cohen, Inspiration, Professional development, self actualization
Now that I have noticed behaviors what will I do? An interesting observation is; a great way to understand yourself is to seriously reflect on everything you find irritating in others. Because I like learning and exploring possibilities i can share, i started...
by Harriet Cohen | May 17, 2022 | accountability, business tools, change, customers, feedback/evaluations, Harriet Cohen, marketing
Why are you doing them? What do you want to learn and are surveys the best way to do it;, not necessarily. Let’s look at what they are and how to get real measurable results that you can use. I have never liked surveys that are rating scales or are used to...
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