by Harriet Cohen | Jul 17, 2026 | accountability, self actualization
As you know I follow Peter Shankman and receive his emails. He has written much about feeling valued as a customer, and employee, as a person. The analogy about water in the previous blog shows the value depends on the environment. Here’s another example. A...
by Harriet Cohen | Jul 17, 2026 | change, Inspiration, self actualization
Simon Sinek has inspired millions of people with one simple question: What’s your WHY? Your WHY is your purpose—your reason for getting out of bed in the morning. It’s the belief that drives your decisions, influences your relationships, and gives meaning...
by Harriet Cohen | Jun 21, 2026 | branding, business tools, marketing
When most people think about branding, they think about logos, websites, taglines, colors, and marketing campaigns. They’re wrong. Your brand is not what you say it is. Your brand is what customers experience when they interact with your company. Think about...
by Harriet Cohen | Jun 21, 2026 | business tools, feedback/evaluations
Most business owners understand customer service is important. The challenge isn’t knowing that service matters. The challenge is knowing what actually works. Customer loyalty isn’t built through grand gestures or expensive programs. It is built through...
by Harriet Cohen | Apr 28, 2026 | accountability, business tools, Goals, self actualization
Everyone seems to be starting a business right now. According to a recent Korn Ferry report, over half a million people filed to start businesses in a single month—and the number of people calling themselves “founders” has surged. Sounds exciting. And it is. But...
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