by Harriet Cohen | Aug 24, 2026 | business tools, marketing, strategic planning
Whatever your occupation or position The Best Salespeople Don’t Have the Best Answers. They Have the Best Questions. We are selling everyday making friends, finding love, getting jobs having careers, raising children and more. Asking the right questions is the...
by Harriet Cohen | Aug 24, 2026 | business tools, marketing, strategic planning
Your parents may have taught you one of the most effective sales techniques you’ll ever learn—and they probably did it while trying to get you to clean your room. Clean your room and then you can go out. We learned very early that behavior and outcomes are...
by Harriet Cohen | Jul 17, 2026 | accountability, self actualization
As you know I follow Peter Shankman and receive his emails. He has written much about feeling valued as a customer, and employee, as a person. The analogy about water in the previous blog shows the value depends on the environment. Here’s another example. A...
by Harriet Cohen | Jul 17, 2026 | change, Inspiration, self actualization
Simon Sinek has inspired millions of people with one simple question: What’s your WHY? Your WHY is your purpose—your reason for getting out of bed in the morning. It’s the belief that drives your decisions, influences your relationships, and gives meaning...
by Harriet Cohen | Jun 21, 2026 | branding, business tools, marketing
When most people think about branding, they think about logos, websites, taglines, colors, and marketing campaigns. They’re wrong. Your brand is not what you say it is. Your brand is what customers experience when they interact with your company. Think about...
by Harriet Cohen | Jun 21, 2026 | business tools, feedback/evaluations
Most business owners understand customer service is important. The challenge isn’t knowing that service matters. The challenge is knowing what actually works. Customer loyalty isn’t built through grand gestures or expensive programs. It is built through...
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