by Harriet Cohen | Jul 21, 2021 | accountability, branding, business tools, competition, customers, feedback/evaluations, Harriet Cohen, Leadership, marketing, networking, Professional development, recognition, Social Meidia, strategic planning
“. High-quality customer service is essential to a growing or establishing a company’s bottom line—a Virtuous Circle that drives profits and allows companies to compete against rivals with more funding and resources in their pocket. 1. How do you want people to...
by Harriet Cohen | Jun 12, 2021 | accountability, branding, business tools, change, competition, customers, EQ, Harriet Cohen, innovation, marketing, Professional development, strategic planning
I win you lose. Winner takes all. I can’t compete with the big guys they have more…. (fill in the blank). Oh no! my competitor is opening near me I am doomed. We have all heard these lines and maybe said them. Competition doesn’t have to be the end...
by Harriet Cohen | Jan 26, 2021 | branding, business tools, customers, Goals, Harriet Cohen, marketing, networking
We use referrals all the time everyday. What restaurant, movie, store, dentist, doctor, would you recommend and why? Yet when it comes to business to business referrals there seems to be a disconnect; or am I the only one who sees this? Many businesses join...
by Harriet Cohen | Jun 8, 2020 | business tools, change, customers, innovation, marketing, networking, Social Meidia
I read an interesting article from PlusDelta Stay at home or return to work. A lot of companies are asking that question. I have had the conversation with some of my neighbors who prefer to continue to work from home as they are more productive and don’t...
by Harriet Cohen | Apr 16, 2020 | business tools, change, innovation
As COVID-19 rattles small businesses around the country, inspiration can be drawn from the stories of those who survived the last financial crisis. BY Zachary Crockett “Worst since 2008.” It’s a phrase we’ve seen a lot of in recent weeks, as COVID-19 continues to...
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