by Harriet Cohen | Jul 21, 2021 | accountability, branding, business tools, competition, customers, feedback/evaluations, Harriet Cohen, Leadership, marketing, networking, Professional development, recognition, Social Meidia, strategic planning
“. High-quality customer service is essential to a growing or establishing a company’s bottom line—a Virtuous Circle that drives profits and allows companies to compete against rivals with more funding and resources in their pocket. 1. How do you want people to...
by Harriet Cohen | Mar 29, 2021 | accountability, bias, change, customers, feedback/evaluations, innovation, marketing, Professional development, recognition, Social Meidia
In a previous blog I talked about knowing your “why”; today I was reminded about story telling . The article is from 2013 and says story telling will be the big thing for the next 5 years. Here we are in 2021 and it’s still big Story telling has been around for...
by Harriet Cohen | Jan 26, 2021 | branding, business tools, customers, Goals, Harriet Cohen, marketing, networking
We use referrals all the time everyday. What restaurant, movie, store, dentist, doctor, would you recommend and why? Yet when it comes to business to business referrals there seems to be a disconnect; or am I the only one who sees this? Many businesses join...
by Harriet Cohen | Nov 5, 2020 | business tools, change, Goals, Harriet Cohen, innovation, marketing, strategic planning
2020 is almost over YAY Yahoo! What are you going to do to make 2021 better. Despite everything there have been a lot of good things this year. Dodgers won the world series and the Lakers won the playoff (they are now tied with the Celtics 17 wins). Many of us...
by Harriet Cohen | Apr 16, 2020 | change, customers, Harriet Cohen, innovation, marketing, networking, Social Meidia
I was very fortunate for 16 years to be a part of an amazing mastermind group called Consultants West. We met once a month and shared ideas and posed questions .At the end of each meeting i felt like my head was exploding from all the possibilities. Sadly, the group...
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