by Harriet Cohen | Dec 18, 2023 | change, customers, feedback/evaluations, marketing, Social Meidia
When you do decide to create surveys there are key steps to follow to make them effective regardless of the industry. How will a survey help sales? marketing? hiring? If you can’t answer that, don’t waste your time designing a survey and don’t piss...
by Harriet Cohen | Aug 20, 2023 | accountability, branding, customers, feedback/evaluations, marketing, Social Meidia
Quality control isn’t just about catching manufacturing defects or errors; it’s a powerful force that shapes a company’s identity, resonates through its culture, influences customer loyalty, and even affects the talent it attracts. It impacts...
by Harriet Cohen | Aug 18, 2022 | Harriet Cohen, recognition, self actualization, Social Meidia, Uncategorized
Every year I get numerous birthday wishes on facebook I am very grateful to be remembered. Is that the purpose of birthdays, to be remembered? What about all year long? So many emotions are tied into birthdays. When you were a kid did you go to birthday parties? ...
by Harriet Cohen | Sep 21, 2021 | accountability, bias, business tools, change, feedback/evaluations, Harriet Cohen, Professional development, self actualization, Social Meidia, social responsibility
It has been proven over and over that we create our truths based on our perceptions and biases. We look at things and make judgements. From these conclusions we adopt beliefs and then select appropriate strategies. The danger is however, the stronger we hold onto our...
by Harriet Cohen | Jul 21, 2021 | accountability, branding, business tools, competition, customers, feedback/evaluations, Harriet Cohen, Leadership, marketing, networking, Professional development, recognition, Social Meidia, strategic planning
“. High-quality customer service is essential to a growing or establishing a company’s bottom line—a Virtuous Circle that drives profits and allows companies to compete against rivals with more funding and resources in their pocket. 1. How do you want people to...
by Harriet Cohen | Mar 29, 2021 | accountability, bias, change, customers, feedback/evaluations, innovation, marketing, Professional development, recognition, Social Meidia
In a previous blog I talked about knowing your “why”; today I was reminded about story telling . The article is from 2013 and says story telling will be the big thing for the next 5 years. Here we are in 2021 and it’s still big Story telling has been around for...
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