by Harriet Cohen | Jul 21, 2021 | accountability, branding, business tools, competition, customers, feedback/evaluations, Harriet Cohen, Leadership, marketing, networking, Professional development, recognition, Social Meidia, strategic planning
“. High-quality customer service is essential to a growing or establishing a company’s bottom line—a Virtuous Circle that drives profits and allows companies to compete against rivals with more funding and resources in their pocket. 1. How do you want people to...
by Harriet Cohen | Jun 12, 2021 | accountability, branding, business tools, change, competition, customers, EQ, Harriet Cohen, innovation, marketing, Professional development, strategic planning
I win you lose. Winner takes all. I can’t compete with the big guys they have more…. (fill in the blank). Oh no! my competitor is opening near me I am doomed. We have all heard these lines and maybe said them. Competition doesn’t have to be the end...
by Harriet Cohen | Apr 27, 2021 | accountability, business tools, change, feedback/evaluations, Goals, Harriet Cohen, innovation, Leadership, Professional development, recognition, social responsibility
I am not talking about the dreams at night but rather the dreams of what you want. Kids dream all the time; I want to be a fireman or fly into space or dance on stage. When did we stop dreaming and why is it important now more than ever? I was introduced to a book...
by Harriet Cohen | Mar 29, 2021 | accountability, bias, change, customers, feedback/evaluations, innovation, marketing, Professional development, recognition, Social Meidia
In a previous blog I talked about knowing your “why”; today I was reminded about story telling . The article is from 2013 and says story telling will be the big thing for the next 5 years. Here we are in 2021 and it’s still big Story telling has been around for...
by Harriet Cohen | Sep 14, 2020 | accountability, bias, business tools, change, EQ, Harriet Cohen, Professional development, social responsibility
When I ask students to tell me what conflict means they give me many descriptions. How do you describe it? They give words like oppressive, frightening, uncomfortable, angst, and so many more words with negative connotations. Once in a while someone will say...
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