by Harriet Cohen | Oct 20, 2021 | accountability, business tools, change, future planning, Harriet Cohen, Leadership, New work conditions, Professional development, recognition, strategic planning
Employers complain they are having problems hiring. I am getting more calls to do career transition programs or business start ups. Why? What is happening? Unions are more active and strikes are rapidly increasing. Why? 4.3 million people left their jobs to find...
by Harriet Cohen | Sep 21, 2021 | accountability, bias, change, Goals, Harriet Cohen, Professional development, self actualization
Are your beliefs screwing up your opportunities? Are you an Eeyore? “it will never work!” “You can’t do that” ” I doubt it” That may sound a bit exaggerated but what have those beliefs denied you? We all have those niggling...
by Harriet Cohen | Jul 21, 2021 | accountability, branding, business tools, competition, customers, feedback/evaluations, Harriet Cohen, Leadership, marketing, networking, Professional development, recognition, Social Meidia, strategic planning
“. High-quality customer service is essential to a growing or establishing a company’s bottom line—a Virtuous Circle that drives profits and allows companies to compete against rivals with more funding and resources in their pocket. 1. How do you want people to...
by Harriet Cohen | Jul 21, 2021 | competition, customers, feedback/evaluations, Harriet Cohen, Leadership, Professional development, recognition
Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you. … Customer support is more than just providing answers; it’s an...
by Harriet Cohen | Jun 12, 2021 | accountability, branding, business tools, change, competition, customers, EQ, Harriet Cohen, innovation, marketing, Professional development, strategic planning
I win you lose. Winner takes all. I can’t compete with the big guys they have more…. (fill in the blank). Oh no! my competitor is opening near me I am doomed. We have all heard these lines and maybe said them. Competition doesn’t have to be the end...
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