by Harriet Cohen | Oct 12, 2025 | accountability, feedback/evaluations, Leadership
Now that you know the difference between being responsible and accountable, how do you create a culture that reflects accountability? Think of all the places and people to whom you are accountable There are 4 basic rules to creating a team, or an organization or even...
by Harriet Cohen | May 27, 2025 | accountability, feedback/evaluations, Leadership, Professional development
I asked Chat GPT to create a speech to new and newly promoted managers setting expectations of performance. Notice the focus is on developing people. The template provides a way to measure the expectations. If you are a manger or boss I encourage you to answer the...
by Harriet Cohen | Dec 19, 2023 | business tools, feedback/evaluations, marketing
Why does the proliferation of surveys especially ineffectual ones bother me? Feedback on products and services are extremely important for a company’s growth; but most surveys are the lazy way to generate valuable information. it can be done better! In the...
by Harriet Cohen | Dec 18, 2023 | change, customers, feedback/evaluations, marketing, Social Meidia
When you do decide to create surveys there are key steps to follow to make them effective regardless of the industry. How will a survey help sales? marketing? hiring? If you can’t answer that, don’t waste your time designing a survey and don’t piss...
by Harriet Cohen | Aug 20, 2023 | accountability, branding, customers, feedback/evaluations, marketing, Social Meidia
Quality control isn’t just about catching manufacturing defects or errors; it’s a powerful force that shapes a company’s identity, resonates through its culture, influences customer loyalty, and even affects the talent it attracts. It impacts...
by Harriet Cohen | May 17, 2023 | accountability, feedback/evaluations, Leadership, Professional development
Ok It’s a little hokey. Every category listed needs good listening skills to succeed. I could also include parents, teachers, doctors and more. As a coach/advisor I ask questions to achieve results, more importantly, I have to really listen to the answers,...
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