by Harriet Cohen | Aug 20, 2023 | accountability, branding, customers, feedback/evaluations, marketing, Social Meidia
Quality control isn’t just about catching manufacturing defects or errors; it’s a powerful force that shapes a company’s identity, resonates through its culture, influences customer loyalty, and even affects the talent it attracts. It impacts...
by Harriet Cohen | May 17, 2022 | accountability, bias, business tools, change, Harriet Cohen, Leadership, Professional development, recognition
From the Great Resignation to the 4-day work week, to 20% of retirees over 50 returning to work, today’s job-market and daily workplace have changed drastically. Now, a new term has emerged: shift shock. What is shift shock? Is it Bait and Switch? Is it unfulfilled...
by Harriet Cohen | Mar 29, 2021 | accountability, bias, business tools, change, customers, EQ, Harriet Cohen, innovation, Leadership, Professional development, social responsibility
There has been a lot of talk about diversity inclusion and equity. Can’t use the initials in that order it says DIE, not good. What are all these words and how do they affect us and our businesses? I coined I.D.E.A.because for me it encompasses all of the...
Recent Comments