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Referrals Make Good Business

by Harriet Cohen | Jan 26, 2021 | branding, business tools, customers, Goals, Harriet Cohen, marketing, networking

We use referrals all the time everyday. What restaurant, movie, store, dentist, doctor, would you recommend and why?  Yet when it comes to business to business referrals there seems to be a disconnect; or am I the only one who sees this? Many businesses join...

Reopening and Reshaping

by Harriet Cohen | Jun 8, 2020 | business tools, change, customers, innovation, marketing, networking, Social Meidia

  I read an interesting article from PlusDelta Stay at home or return to work. A lot of companies are asking that question. I have had the conversation with some of my neighbors who prefer to continue to work from home as they are more productive and don’t...

Communication the Key to Success

by Harriet Cohen | May 6, 2020 | accountability, change, customers, feedback/evaluations, Harriet Cohen, Leadership

Lately everyday I feel like the girl in the Exorcist with my head spinning around.  Haven’t done the green bile.  Everyday the news changes ;he said, she said, they said, yes you can do this, no you can’t.. Please make it stop   Good communication is...

My Brain Is Exploding

by Harriet Cohen | Apr 16, 2020 | change, customers, Harriet Cohen, innovation, marketing, networking, Social Meidia

I was very fortunate for 16 years to be a part of an amazing mastermind group called Consultants West. We met once a month and shared ideas and posed questions .At the end of each meeting i felt like my head was exploding from all the possibilities.  Sadly, the group...

What Is Innovation?

by Harriet Cohen | Oct 2, 2019 | branding, business tools, change, customers, Harriet Cohen, innovation, marketing

  I was recently listening to NPR discussing innovation and they used Apple as an example.  They compared the first iPhone with the iPhone 11.  When Steve Jobs introduced it in 2007 he described it as a combination of an iPod, communication, and the internet. ...

Ghosting in Business

by Harriet Cohen | Jul 30, 2019 | customers, EQ, feedback/evaluations, Harriet Cohen, networking, recognition, social responsibility

If you have kids you may have heard the term ghosting.It’s what people do when they don’t want to respond for what ever reason.  They disappear just like a ghost. Sadly  my clients and I are seeing this personally with vendors, colleagues,  and prospects. ...
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