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Conflict Sucks! or Does it?

by Harriet Cohen | Sep 14, 2020 | accountability, bias, business tools, change, EQ, Harriet Cohen, Professional development, social responsibility

When I ask students to tell me what conflict means they give me many descriptions. How do you describe it? They give words like oppressive, frightening, uncomfortable, angst, and so many more words with negative connotations.  Once in a while someone will say...

What are your biases?

by Harriet Cohen | Aug 5, 2020 | bias, business tools, change, feedback/evaluations, Harriet Cohen, Leadership, Professional development

Last newsletter I discussed unconscious bias in hiring (if you missed it go to the website and see the blog). With all the comments lately about fake news and biased reporting, it’s time to look at more ways we show bias.It’s not just news sources,...

Ghosting in Business

by Harriet Cohen | Jul 30, 2019 | customers, EQ, feedback/evaluations, Harriet Cohen, networking, recognition, social responsibility

If you have kids you may have heard the term ghosting.It’s what people do when they don’t want to respond for what ever reason.  They disappear just like a ghost. Sadly  my clients and I are seeing this personally with vendors, colleagues,  and prospects. ...

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