Burning Bridges
Am I missing something?? What is the purpose of badmouthing someone who is good at what they do but may just not be the right match for you or your product? Today I heard a colleague tell an individual that a certain service provider was ok but she should choose other...
Broken Patterns
You know the expression if you always do what you always did, you always get what you always got. When was the last time you drove down a new road and were surprised at the view or ease of traffic? We get so stuck in the sameness of what we do we don’t realize we...
Beyond the Signs
I don’t know about your Facebook connections but every day I see more and more signs reminding me to believe in myself and I have the power and I can transform my life. 1st let me explain I believe in affirmations and the power of thought, thank you Napoleon Hill and...
Belief
I just finished watching the 1st season of Game of Thrones which I was introduced to by Chellie Campbell www.chellie.com. There were many themes including the ones that generated the “r” rating. One of the ones that intrigued me was about a woman who was sold to a...
Being without communication
Some of us are so attached to our computers and phones and cells we panic when we are without them. I haven’t been blogging lately because for almost a full week I had no cable/internet/ phone, only my cell. It’s very hard to do a lot of work on the cell I could...
Be Afwaid be vewy vewy Afwaid — Elmer Fudd
I just read an e-book by B.W. Richardson “Refuse to be Afraid”, that Wally Conger (wallyconger.com) promoted, and it got me thinking and a little angry. Fear is a manipulation tool; we use it all the time when we market some services and products. What! You don’t...
Assuming
As you get ready for a new year, increasing revenue and growing your business, it’s time to assess how you are perceived by your clients/customers. This is also the time to see if your marketing truly reflects all you offer. I was reminded of this because of a...
Asking first
“Ask so they receive” is the title of a recent submission I had on the TPE blog. Mike throws out a question and people submit comments of 500 or less characters. This is what I said: When you have a new hire and at yearly performance reviews ask the employee to list...
Are you worth the money?
“The aim of marketing is to know and understand the customer so well that the product or service fits him and sells itself." Peter F. Drucker I was recently reminded of this quote when a client was bemoaning that two potential clients reneged over money. We’ve all...
Are you really satisfying your customers?
First, let me differentiate customer service is NOT customer satisfaction! Service is what you intend and satisfaction is how they perceive it. That being said there is a commercial for Ally Bank that really demonstrates my angst with some businesses. They show 2...
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