by Harriet Cohen | Nov 23, 2025 | branding, customers, innovation, Inspiration, self actualization
Just as people are remembered for how they treated others, businesses are remembered for how they treated their customers. A founder’s true legacy lives in how leadership continues—or abandons—that philosophy as the company evolves. Before describing the legacies of...
by Harriet Cohen | Oct 12, 2025 | accountability, business tools
Why does it matter which word is used? Doesn’t it all come down to doing the right thing when needed? If you are in charge of the outcome of an event, you are accountable for it. If you are working on an event and arranging the details, then you are...
by Harriet Cohen | May 27, 2025 | accountability, change, Leadership, Professional development
Korn Ferry posted an interesting article on what bosses need to avoid Bad bosses impact the entire company from recruitment and retention to revenue. People often stop buying from companies that treat their staff and/or vendors poorly. Bad bosses, like good bosses...
by Harriet Cohen | May 27, 2025 | accountability, feedback/evaluations, Leadership, Professional development
I asked Chat GPT to create a speech to new and newly promoted managers setting expectations of performance. Notice the focus is on developing people. The template provides a way to measure the expectations. If you are a manger or boss I encourage you to answer the...
by Harriet Cohen | Oct 1, 2024 | accountability, EQ, Professional development
What if? Suppose I fail? Will they leave me? Does your imagination create scenarios that scare you?Why do we do that? Do we think if we imagine the worst the reality might not be so bad? The thrill of being scared taps into our basic human psychology and evolutionary...
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