Caring

John Maxwell wrote “People don’t care how much you know until they know how much you care” In his new books “The Thank You Economy”, Gary Vaynerchuk reminisces about a time when business owners knew our name and our preferences.  He also described how good service...

Business planning and Weight loss

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Burnt Bridges

It never ceases to amaze me how connected we are.  Today a client’s sister connected with me on LinkedIn™and I learned she works with colleagues of mine.  An attendee at a lunch and learn I delivered for the Conejo Chamber of Commerce referred me to a friend of his...

Burning Bridges

Am I missing something?? What is the purpose of badmouthing someone who is good at what they do but may just not be the right match for you or your product? Today I heard a colleague tell an individual that a certain service provider was ok but she should choose other...

Broken Patterns

You know the expression if you always do what you always did, you always get what you always got. When was the last time you drove down a new road and were surprised at the view or ease of traffic? We get so stuck in the sameness of what we do we don’t realize we...