I do I do.

by | Nov 6, 2018 | Harriet Cohen

I know February is the month for romance but alas this is not about weddings.  This is what many of you say when appealing to a client or trying to get a new job.  Get a clue people don’t care what you do unless it solves a problem or situation for them. So often at...

Hail to the all powerful blog!

by | Nov 6, 2018 | Harriet Cohen

Ok, so I get a little dramatic.  Last week I was reminded of how powerful the internet and blogs can be.  First, let me give you a little background.   If you haven’t read “The Thank You Economy” by Gary Vaynerchuck, check it out.  In the last 20 years, most consumers...

Do you frustrate your customers?

by | Nov 6, 2018 | Harriet Cohen

Ok so I may do a little venting today.  Can someone explain to me the purpose of the alleged security code we are supposed to type in; the one with weirdly written letters and numbers?   How is that making things secure especially when they offer simpler ones if you...

Competitor or Customer, who leads?

by | Nov 6, 2018 | Harriet Cohen

A colleague of mine, Seena Sharp wrote a book called “Competitive Intelligence Advantage” and in it, she reminds us of one of the bigger mistakes businesses can make in assessing their sales and their product mix: following the competition. While it is important to...