by Harriet Cohen | Oct 16, 2023 | accountability, Leadership, Professional development
In my management class at UCLA we do mini case studies to help the students better understand issues. One case describes Jerry who was a great worker, team player and helped his group successfully finish projects on time and on budget. His boss wanted to make him...
by Harriet Cohen | Aug 21, 2023 | accountability, Leadership, Professional development
A survey was done asking the question who is responsible for quality here. Most people answered everyone. and the survey included a line that said if you are not sure turn the paper over and there was a mirror. If we are all responsible why does it seem quality is...
by Harriet Cohen | Aug 20, 2023 | accountability, branding, customers, feedback/evaluations, marketing, Social Meidia
Quality control isn’t just about catching manufacturing defects or errors; it’s a powerful force that shapes a company’s identity, resonates through its culture, influences customer loyalty, and even affects the talent it attracts. It impacts...
by Harriet Cohen | Jul 19, 2023 | bias, change, innovation, recognition
In today’s rapidly evolving technological landscape, artificial intelligence (AI) is transforming industries and revolutionizing the way we work. While AI holds immense potential for innovation and growth, it is essential to explore its impact on various aspects...
by Harriet Cohen | Jul 18, 2023 | branding, business tools, innovation, marketing
AI, Artificial Intelligence, can be a game-changer when it comes to marketing. It’s like having a super-smart assistant who knows a ton about your customers and can help you make better decisions. AI can analyze huge amounts of data in a blink of an eye. This...
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