Quantity vs. Quality

I am a subscriber to Seth Godin’s blog and have received some great information and insights.  A recent blog really got me thinking because it is the conundrum (love this word) I have been wrestling with ever since getting into social media.  I have posted his blog at...

Push

How much do you push yourself and your staff to take one extra step, to go the extra distance?  If you go to a gym or work out in any way most, people try for one more rep or challenge themselves to keep trying. This, of course, is assuming they are doing what they do...

Pricing to include you

I have now met with 3 clients who added goals to pay themselves.  What’s the fun in having a business if you can’t pay you?  Yes, in the beginning, a lot of money has to go back into the business to keep it going.  Even if you only take $20 a week you are a line item...

Phone Voice

How do you sound on the phone?  I don’t just mean the tonal quality but the attitude you want to convey. Think about a call to customer service any company and after getting through all the voicemail stuff ( don’t get me started on that one)  you have a good idea how...

Perception – Something to think about…

THE SITUATION In Washington DC, at a Metro Station, on a cold January morning in 2007, this man with a violin played six Bach pieces for about 45 minutes. During that time, approximately 2,000 people went through the station, most of them on their way to work. After...

PCH vs. Reality

PCH or publisher’s clearinghouse www.pch.com sends or e-mails tons of stuff to help you create the fantasy.  I have decided I am going to win $5000/week for life. I don’t need the millions up front although I wouldn’t turn it down.  So this is my fantasy I already...