by Harriet Cohen | Dec 18, 2023 | change, customers, feedback/evaluations, marketing, Social Meidia
When you do decide to create surveys there are key steps to follow to make them effective regardless of the industry. How will a survey help sales? marketing? hiring? If you can’t answer that, don’t waste your time designing a survey and don’t piss...
by Harriet Cohen | Nov 20, 2023 | EQ, Inspiration, self actualization
When people thank you or tell you what a great job you did or when vendors tell you how grateful they are for your loyalty do you believe them? why or why not? Sometimes people thank you but their actions don’t reinforce that What actions can you take all year...
by Harriet Cohen | Nov 20, 2023 | Inspiration, Leadership, self actualization
Gratitude refers to the quality of being thankful and showing appreciation for what one has received, whether it’s tangible or intangible. It involves acknowledging the goodness in one’s life, recognizing the contributions of others, and being mindful of...
by Harriet Cohen | Oct 16, 2023 | accountability, self actualization
Popeye said I am what I am in the old cartoons Sammy Davis Jr sang ” I’ve got to be me” Sadly so many of us have lost sight of who we are authentically It’s like wearing a mask 24/7; sure, it might seem like a good idea at first, but trust me,...
by Harriet Cohen | Oct 16, 2023 | accountability, Leadership, Professional development
In my management class at UCLA we do mini case studies to help the students better understand issues. One case describes Jerry who was a great worker, team player and helped his group successfully finish projects on time and on budget. His boss wanted to make him...
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