by Harriet Cohen | Jan 16, 2024 | EQ, Inspiration, recognition, self actualization
In business we make sure we have a clear mission, a purpose, a raison d’etra, When was the last time you looked at your value that you bring to others? I remember clients asking me how I knew the right phrases to use in certain situations, or how I could...
by Harriet Cohen | Dec 19, 2023 | business tools, feedback/evaluations, marketing
Why does the proliferation of surveys especially ineffectual ones bother me? Feedback on products and services are extremely important for a company’s growth; but most surveys are the lazy way to generate valuable information. it can be done better! In the...
by Harriet Cohen | Dec 18, 2023 | change, customers, feedback/evaluations, marketing, Social Meidia
When you do decide to create surveys there are key steps to follow to make them effective regardless of the industry. How will a survey help sales? marketing? hiring? If you can’t answer that, don’t waste your time designing a survey and don’t piss...
by Harriet Cohen | Nov 20, 2023 | EQ, Inspiration, self actualization
When people thank you or tell you what a great job you did or when vendors tell you how grateful they are for your loyalty do you believe them? why or why not? Sometimes people thank you but their actions don’t reinforce that What actions can you take all year...
by Harriet Cohen | Nov 20, 2023 | Inspiration, Leadership, self actualization
Gratitude refers to the quality of being thankful and showing appreciation for what one has received, whether it’s tangible or intangible. It involves acknowledging the goodness in one’s life, recognizing the contributions of others, and being mindful of...
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