Musings from Harriet
A blog for business professionals who want to know more.Customer Service Isn’t a Department—It’s Your Brand
How your company is perceived by customers, vendors, and staff impacts revenue retention and growth
7 Customer Service Practices That Actually Build Loyalty
Loyal customers are what you need to be sustainable and grow Learn how to get them
Everyone’s Starting a Business… Here’s What They’re Getting Wrong
starting a business is not instinctive you need help to succeed I offr the help
Monday Morning: Stop Blaming Generations and Start Designing Performance
System for improving performance accoss all generations It’s collaborating to set expectations and respecting all views
Generations Haven’t Changed. Leadership Still Hasn’t Either.
We blame generations for issues in the workplace instead of focusing on how leaders can help them all work together better
Empowerment Isn’t About Trust — It’s About Clarity
Empowering people shows yu value and trust them to help make your organization better for everyone
Why Smart Leaders Struggle to Delegate
Delegation done right is a game changer done wrong i an albatross
Time to take action
Components of the planning that need to be addressed to succeed
Break the Cycle: Why Next Year Needs a Real Plan (and a Coach)
Good planning requires a coach to help yu stay the course provide new tools and help you achieve what you want
Succession; the key to maintaining legacy
You built it don’t let it be destroyed because you didn’t plan for who would continue
Featured Publications
Business Book Series
Business 101 - Bankrupt or Billionaire?
Plan Your Success - How to write a Realistic Painless Business Plan in 1 Day
SWOT to Goals: Opportunity is Knocking... Are You Prepared?
Target Marketing: Why Should I Buy From You?
How To Hire the Best for YOU!!! Part 1
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