Resolutions Need Action
It’s the beginning of a new year and the resolutions are running rampant; the gyms are crowded and diet foods bought. Trader Joe’s was mobbed yesterday! What resolutions did you make in your business? Are you creating task lists and promising you will enter every...
Resolutions Goals is it all BS
All the pundits are jumping on the bandwagon yes do resolutions yes do goals no don’t do resolutions no don’t do goals… ARRGGGGHHHHH Ok, we can stop listening to everyone and do what we always did and oops get what we always got or we can look at what is the purpose...
Reinvent for Growth
As humans, we are often resistant to change. I remember a company I once worked for that started in 1939 and the president of the company said this is the way we have done it and will do it. You should have seen them when they had to switch to computers in the 80’s...
Rebirth and Reflection
I love the fall, not just the change of seasons, (ok that’s my east coast roots) but the thrill of new beginnings; the clean notebooks waiting for brilliance, the new books to be opened and the new friends to be made. This is when my mother did the intensive fall...
R&R
How do you relax? So many owners tend to spend 24/7 on their businesses; this is how they started and it’s become a habit, a bad habit. I was working with a client recently whose business was taking over his life. It was having problems, he was overwhelmed. He had...
Questions
Do we ask enough questions and do we ask the right questions? Whether it’s making a new purchase or working with a client we all need to know the right questions to ask. If you have ever spent time with a 5-year-old or younger they ask all sorts of questions...
Quantity vs. Quality
I am a subscriber to Seth Godin’s blog and have received some great information and insights. A recent blog really got me thinking because it is the conundrum (love this word) I have been wrestling with ever since getting into social media. I have posted his blog at...
Push
How much do you push yourself and your staff to take one extra step, to go the extra distance? If you go to a gym or work out in any way most, people try for one more rep or challenge themselves to keep trying. This, of course, is assuming they are doing what they do...
Pricing to include you
I have now met with 3 clients who added goals to pay themselves. What’s the fun in having a business if you can’t pay you? Yes, in the beginning, a lot of money has to go back into the business to keep it going. Even if you only take $20 a week you are a line item...
Phone Voice
How do you sound on the phone? I don’t just mean the tonal quality but the attitude you want to convey. Think about a call to customer service any company and after getting through all the voicemail stuff ( don’t get me started on that one) you have a good idea how...
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