Competitor or Customer, who leads?
A colleague of mine, Seena Sharp wrote a book called “Competitive Intelligence Advantage” and in it, she reminds us of one of the bigger mistakes businesses can make in assessing their sales and their product mix: following the competition. While it is important to...
Competition and Innovation
Depending on whether you are a service or product company you see innovation differently. With products, you want to create the newest smartest brightest whatever in the market. You want to make sure your product is the one the consumers flock to. For service...
Common Courtesy
Has common courtesy gone the way of common sense?? Were people always rude or is it just more blatant today? Several things happened recently that make me wonder. Besides working with companies on their foundational infrastructure, I also work with individuals on...
Commitment
Last Saturday I gave a presentation to a special division group from ASTD. The topic was personal goal setting and commitment. We all set goals especially around the New Year and the question is what are we willing to do to achieve the goals. Even Myles, who is 6...
Commitment and Risk
Saturday I heard Chellie Campbell speak (www.chellie.com) and as always I learn something. She was talking about affirmations and how having a positive attitude makes others more willing and interested in buying from you which in turn makes you money. The other...
Chellie Campbell & Follow Through
1st I must tell you how excited I was that Chellie used one of my blogs with hers today http://chellie.com/blog/?p=1275. What a great way to start a Monday morning. What she does is model networking behavior that helps everyone; it’s sharing resources and providing...
Change Isn’t for Weak Headed
Say the word change and watch people begin to develop a sweat or start to shake. We are adverse to change we like things to just keep going as they are; maintain the status quo. Unfortunately in business if we don’t change we die. Everything keeps changing and if we...
Caring
John Maxwell wrote “People don’t care how much you know until they know how much you care” In his new books “The Thank You Economy”, Gary Vaynerchuk reminisces about a time when business owners knew our name and our preferences. He also described how good service...
Business planning and Weight loss
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Burnt Bridges
It never ceases to amaze me how connected we are. Today a client’s sister connected with me on LinkedIn™and I learned she works with colleagues of mine. An attendee at a lunch and learn I delivered for the Conejo Chamber of Commerce referred me to a friend of his...
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