by Harriet Cohen | Nov 2, 2018 | Harriet Cohen
I should also ask are you aware? Last blog I talked about Peter Shankman’s book Zombie Loyalists and he talked about listening to your employees and your clients. www.shankman.com By the way, listening to your employees helps keep them engaged if you empower them and...
by Harriet Cohen | Nov 2, 2018 | Harriet Cohen
With the elections looming ever so close we are bombarded with sound bytes and fact checkers. We all sit around and debate the merits of the candidates and those confusing measures. Are we taking the time to ask the right questions about all of it? Who is backing...
by Harriet Cohen | Nov 2, 2018 | Harriet Cohen
I know I recently wrote about common courtesy but I have to bring it up again. Maybe it’s the way I was raised both personally and in business and maybe it’s my values: but I just don’t get some behaviors. A colleague of mine saw a request for assistance in a very...
by Harriet Cohen | Nov 2, 2018 | Harriet Cohen
Risk! Send shock waves to new business owners or worse yet companies that are ready to grow to the next level and discuss taking a risk. Let’s add a new staff member. Let’s raise prices. Let’s open a new store. Immediately the “what if” questions swirl! What if we...
by Harriet Cohen | Nov 2, 2018 | Harriet Cohen
A recent experience reminded me of the behavior we often see in others when change occurs. When I first learned of the change that was necessary I told myself no biggie it is what it is deal with it and move on. However, as time passed and I saw inconvenience and...
by Harriet Cohen | Nov 2, 2018 | Harriet Cohen
Does this sound familiar? You told an employee, associate, significant other what you wanted and how you wanted it done and they did it some other way. When you asked about it they either get defensive or say that’s what you said. Next you have an argument or worse...
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