Cohen, president, Training Solutions
and ASTD, (American Society for Training and Development) have
been researching the increasing trend of outsourcing.
This is an area that refers to hiring consultants/
specialists to design and/or implement programs instead of
using in house staff. Currently,
40% of design and development is being outsourced with
information technology (IT) relying on outsourcing almost 50%
of the time.
you outsource? There
are many reasons to consider it, whatever size your company.
have a specific project or need.
is more cost effective to have a consultant than hire a full
have the expertise, and stay current with the new trends in
paid for agreed upon work
on the project enabling others to focus on their jobs
the project is done they leave.
not receive benefits.
is the downside to outsourcing?
To be truly effective, make a positive impact to the
organization and improve performance; the outsourcing must be
a partnership between the internal and external staff.
Internals must be clear on where they are and where
they want to be, what gaps they need filled and what expected
outcomes they have. Externals
must respect the culture and needs of the organization. While an outside resource has the advantage of objective
expertise, they can not impose their agenda on the
organization if it doesn’t fit with the needs and
sides should be accountable to the outcome; which increases
value received and future assignments.
you evaluate the long and short-term plans for your
organization outsourcing could be the solution to attaining
your goals. It can provide you with the programs and
interventions you want but may not have the current staff to
deliver. The best
outsourcing is a partnership between internal and external
1998, Training Solutions, printed by permission for NAWBO,
(National Association of Women Business Owners)